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What is a CNAME record?

The CNAME record makes one name an alias of another. Everything else about the target is inherited.

A CNAME says: this name is really that name. The resolver looks the target up and returns whatever it finds there.

A name that carries a CNAME must carry nothing else. That is why the apex of a domain (example.com with no host part) cannot be a CNAME — it already has SOA and NS records.

Chains of CNAMEs work but cost an extra lookup each. Point at the final target where you can.

For mail, a CNAME as the target of an MX record is not permitted. The MX must point at a name that has an address record.

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